Just 3 months after extending free telephone assistance hours to include Saturdays, the U.S. Citizenship and Immigration Services (USCIS) announced that it will eliminate the service. The agency will also cut two hours per day of telephone assistance to the public Monday through Friday. The elimination of telephone hours ... Read more
U.S. Citizenship and Immigration Services (USCIS) announced that effective January 12, 2013, toll-free telephone assistance service hours have been extended to include Saturdays. The National Customer Service Center (NCSC) hours of operation will now be Monday through Friday from 8 a.m. to ... Read more
Yesterday I participated in a conference call hosted by Alejandro Mayorkas, the Director of the United States Citizenship and Immigration Services (USCIS). During this telephone meeting, which was attended by stakeholders from across the country, Mr. Mayorkas outlined what the priorities and goals of USCIS will be during 2011. The ... Read more
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